HSG Movers (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect when you contact us or book a move, how we use it, and how you can access or correct it.
Last updated: August 2026
1. What Personal Information We Collect
Based on our contact form and booking process, we typically collect:
- Name, phone number, and email address
- Pickup and delivery addresses
- Details about your move (date, items being moved, access requirements)
- Any other information shared when requesting a quote or booking
2. How We Collect Your Information
Directly from you when you fill out our website contact form, call us, email us, or complete a booking.
3. Why We Collect and Use Your Information
- To respond to your enquiry and provide a quote
- To schedule, confirm, and carry out your move
- To contact you regarding your booking (confirmations, invoices)
4. Disclosure of Your Information
We do not sell or rent your personal information. We may share it with our staff and crew to carry out your move, or with essential administrative service providers (such as email hosting) strictly required to operate our business.
5. Data Storage & Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access through secure business communication systems.
6. Accessing or Correcting Your Information
You can ask us what personal information we hold about you, or ask us to correct or delete it, by contacting us below.
7. How to Make a Complaint
If you have a privacy concern, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.
9. Contact Us
Phone: +61 497 531 645
Email: info@hsgmovers.com.au
Address: 17 Catherine Dr, Redwood Park SA 5097, Australia